Privacy Policy
Last updated: October 16, 2025
1. Introduction
Welcome to Adgro Hair Clinic. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us via phone or WhatsApp, or use our hair restoration services at our Vijayawada clinic.
2. Information We Collect
We may collect the following types of information:
- Personal identification information (Name, email address, phone number, etc.)
- Health information related to your hair and scalp condition
- Demographic information (age, gender, location)
- Scalp analysis data from trichoscopy examinations
- Treatment preferences and history
- Technical data (IP address, browser type, pages visited)
- Any other information you provide during consultations or communications
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide personalized hair restoration treatments and consultations
- To communicate with you about appointments, procedures, and follow-ups
- To develop custom treatment plans based on root-cause diagnosis
- To process transactions and explain financing/EMI options
- To improve our website, services, and patient experience
- To send information about our services and promotional offers (with your consent)
- To document treatment progress and outcomes with before/after photos
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and patients with our business partners and trusted affiliates for the purposes outlined above. Your health information is kept strictly confidential and is only accessible to our medical team.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All medical records and personal data are stored securely with restricted access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal and medical information
- Rectify any inaccurate personal information we hold about you
- Request erasure of your personal information, subject to medical record retention requirements
- Object to processing of your personal information
- Data portability
- Withdraw consent at any time for marketing communications
7. Cookies
Our website uses "cookies" to enhance User experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
8. Changes to This Privacy Policy
Adgro Hair Clinic has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.